Augmented Reality, as the name suggests, augments or enhances the appearance of the real physical world by using digital elements. This futuristic technology has started transforming business operations across different industry sectors globally. Companies leverage AR technology for multiple objectives ranging from streamlining workflow to reducing operational costs. In every form, AR assists entrepreneurs to improve efficiency and productivity.
Today, AR technology has evolved to play a key role in running business operations seamlessly even from remote places. Augmented Reality remote assistance solution can help your company reach its full potential by offering the functionality of remote troubleshooting and remote inspection. Let’s dig deep into the top seven benefits of an AR-powered remote assistance app for modern enterprises.
Top Ways AR Remote Assistance App Benefits Modern Enterprises
1. Real-time Support
AR remote assistance software can offer instant support to remote employees. It is the most crucial and beneficial aspect of AR-based software. A team of technicians can provide support quickly using the app and as per the requirements of your on-field workers. What’s more, the AR remote assistance can work seamlessly across various devices which makes it easy to communicate and collaborate for the users. There is no need for complex installations, additional devices, or special operations to use the AR remote assistance app.
A few of the robust software have additional features including AR-based annotation and drawing capabilities to offer a real-time assistance more effectively.
This is another major benefit of the enterprise remote support software. The app eliminates the need for experts to travel to remote places, thereby facilitating companies to save big on traveling costs. It also saves time to travel to the on-site location. What’s more, technicians can work with the real-time guidance from experts from anywhere, anytime. It further saves time and ensures quick resolution of issues. Finally, companies can eliminate the possibility of unwanted downtimes and longer repair cycles with AR-based remote assistance app. All these factors contribute to save overheads and operational costs.
3. Efficient Inspection
An AR-based remote assistance app solutions are capable of offering greater effectiveness as experts or OEMs can respond efficiently to at least 99% of their client’s or on-field workers’ requests. The remote assistance app also provides remote inspection as a service. Be it for EHS (Employee Health & Safety) maintenance or auditing and regulatory compliance-related aspects, the remote assistance solution can be easily used by the organization. Efficient and regular inspection can reduce cost and increase the efficiency of equipment. Machine-intensive industry can make the most of a remote assistance app.
4. Proactive Maintenance
The remote assistance solution is quite effective for monitoring the equipment or systems remaining at the remote places. Industries with multiple plants at different locations can get improved visibility into their existing systems and efficiently check the maintenance status and resolve issues in the early stage. Such proactive maintenance can lead to higher productivity and reduced downtime while saving costs. Also, it is possible to upgrade the equipment in the real-time to enhance overall productivity.
5. Quicker Troubleshooting
One of the most important benefits of AR remote assistance app solution is it creates an interactive environment by superimposing digital information on real-time video streaming of the workplace. It enables experts to diagnose the problem quickly and provide remote guidance on issues effectively. It results in quick and easy troubleshooting.
6. Reduced Downtime
Machine downtime and productivity go hands in hands. It is easy to eliminate unexpected downtime and maintain the performance of equipment. Augmented reality remote assistance solution can address downtime by facilitating collaboration between experts and employees in real-time for solving issues.
7. Knowledge Sharing
Real-time interaction and sharing of knowledge is possible using the AR-based remote assistance app. Some reputed and robust remote assistance apps offer a feature like Knowledge base or database. These apps store data of every process in dedicated servers and users can get access to that data anytime. For example, employees can get the solution of the issue if the same was resolved in the past using the remote assistance app. Also, the app users can learn by themselves to resolve issues through video conferencing. Gradually, it reduces the need for your company to request the expert support frequently.
Quicker and more accurate resolutions of issues in a cost-effective way is all you can get using an AR-powered remote assistance app. Users in your company can remain more satisfied and confident while using tools at the remote places. As a result, you can optimize workflow and ensure better results with higher productivity for your company.
Rejig Digital has launched Ally, a purpose-built app based on Augmented Reality for remote assistance. It assists remote employees to connect to technicians or OEMs for resolving issues. Ally facilitates companies to save big on higher costs of expert visits and equipment maintenance. Do you want to know more about Ally or book your demo? Simply send us an email at firstname.lastname@example.org.