The machine industry is rightly considered the backbone of the world economy. But in this troubled time, many companies that belong to this sector face challenges while striving for meeting the ever-changing needs. Be it maintaining the assembly line or providing real-time assistance, it is imperative for the machine industry to establish instant and efficient communication. Here, AR remote support comes into the picture.
AR (Augmented Reality) remote assistance solution has top features based on AR and other emerging technologies. Augmented Reality technology can play a vital role in improving the performance of various operations within the machine industry. Let’s understand the top benefits of an Augmented Reality remote assistance solution or a remote assistance app.
Key Benefits of Augmented Reality Remote Support
Our list of benefits starts with the assembly line, which is known as the core of the machine industry.
1. Reduced Downtime in the Assembly Line
The machine industry needs a great combination of heavy machinery and the skills of workers. Since the industrial revolution took place in Europe, both man and machine work together to create unique products on the assembly line. Simply put, the assembly line is the pillar of the machine industry, and it needs a quick response rate if any issues occur. Thankfully, we can achieve this objective effectively with the help of AR remote support.
An AR-powered remote assistance app eliminates the need of notifying a supervisor and waiting for a technical expert to visit the plant. The real-time assistance from a specialist in case of a breakdown is just a click away using smart glasses or even a hands-free device.
2. Effective Monitoring and Quick Action
This is one of the biggest advantages of an AR remote assistance solution. Efficiency with safety is the key to growth in the machine industry. A remote assistance app enables entrepreneurs to meet both these objectives at once. Even if the plant is located in a remote location, it is possible to track every movement of the machine and employees with the help of an AR-based remote support app.
What’s more, employees can communicate with the management or the headquarters without leaving their place. A seamless and effective AR connection can facilitate remote employees to stay at the workstation every time. The machine industry can easily address medical or technical issues with the help of a remote assistance app.
3. Better Collaboration and Coordination
In the case of a dispute or a heated argument between colleagues, the supervisor or project manager can intervene with audio, video, or any interactive way. AR remote support makes it possible while ensuring the supervisor keeps more physical distance for improving communication and coordination between team members.
At times, employees may not like the interference in their disputes, but with remote support, the management can attempt to improve coordination and collaboration while resolving issues effectively. As a result, the efficiency of employees remains intact, and they can work in a friendly environment. It can bring higher efficiency and productivity.
4. Immediate Assistance
We have gone through three top internal benefits of the AR support app for the machine industry. Now, we are going to see its biggest external benefit.
As the name suggests, AR remote assistance solution is designed to provide real-time support at the remote workplace or multiple locations. The machine industry has a diversified model and most of its tasks take place in various locations. For example, it is necessary for OEMs (Original Equipment Manufacturers) to provide effective support services to their customers in different locations.
AR-powered remote assistance app lends a helping hand in this situation. It successfully eliminates the need for technicians to travel all over the country or across the border to provide assistance.
With smart glasses and a seamlessly performing, feature-rich app. It is possible to perform a range of tasks across different locations. Features like voice control and hands-free operation can make communication more convenient for experts and remote workers alike. Service technicians can work faster and more efficiently for serving clients.
On the other hand, corporate clients appreciate this instant assistance in a cost-effective way. The machine industry can thrive by resolving issues soon and improving support services.
In a nutshell, an AR remote support solution can address both internal and external challenges in the machine industry. A reputed developer can integrate advanced features to the remote support solution to make it more user-friendly and capable of meeting challenges. The machine industry can enhance productivity and get higher ROI over the period using remote assistance solutions.
Rejig Digital is a leading digital transformation solutions provider. We assist entrepreneurs to reduce downtime and eliminate unexpected breakdowns by providing an augmented reality remote assistance solution. We integrate technological advancements in our remote assistance solutions to meet the diverse and complex requirements of our global corporate clientele.