How Manufacturing Industries Benefit from Augmented Reality Remote Assistance Solution

By admin_user In Augmented Reality On August 31, 2022

Augmented Reality Remote Assistance

Most industries are implementing emerging technologies to gain better results. In recent years, Augmented Reality Remote Assistance has been offering lots of benefits for manufacturing sectors including valuable input namely equipment maintenance, quality assurance, work training, and product development. All these aspects of Manufacturing 4.0 can be handled with ease through the integration of AR in operations.

Augmented Reality Remote Assistance changes the way the workforce connects and interacts in the manufacturing industry. Augmented Reality (AR) combines digital and audiovisual elements which connect the real and digital world. The Augmented Reality Remote Assistance solution allows users to experience the real world while covering the information relevant to the given task. It also makes technical data to be constantly available to users which are utilized in the installation, repair, and maintenance of components.

Top Benefits of AR Remote Assistance for Manufacturing

Industry 4.0 refers to the fourth industrial revolution which updates the old manufacturing methods with advanced technologies. Among the prevalent Manufacturing Industry Solutions, concepts like Industry Internet of Things, automation, and AR-based remote assistance are crucial. 

Digital transformation offers a large set of advantages to enterprises which can be further enhanced with the integration of AR for industry 4.0. Let’s go ahead and see how AR-powered remote assistance helps manufacturing industries to complete their goals.

  • Enhanced Workforce Skills

Remote support allows organizations to effectively deploy a team of specialists. There are several professionals in enterprises that contain niche skill sets which is useful for the workforce. A specialist can communicate with this professional to add additional knowledge. If operations required certain specialized tasks, managers can contact several other professionals to complete the project. Hence, manufacturers have an entire support team present at the site to complete all kinds of tasks. It encourages a modular approach where skills are distributed in an organization. Every personnel can focus on their duties which lead to better productivity. 

  • Increased Speed of Production

Any production process needs an optimum speed for better results. However, at times, many obstacles on the way can slow down production such as machine failure, inefficient inventory management, etc. AR remote assistance can help companies remove such obstacles.   

One of the frequent reasons for slow production speed is machine malfunctioning. Many enterprises still use the combination of manual and machine-based work that causes mechanical failure and halts production. The troubleshooting can include instant diagnosis to service staff to arrive on-site. On the contrary, AR-based remote assistance can troubleshoot issues immediately by having programs to fix common issues or bringing an expert on-site virtually. When specialists walk through maintenance procedures through AR-powered remote assistance, the issues get fixed instantly. Hence, it saves time and reduces costly maintenance mistakes. Remote guidance helps on-site professionals to perform assemblies, inspections, and other tasks.

AR-based guidance eliminates difficulties that used to arise from paperwork instructions and allows personnel to better focus on their work; instead of looking for the next step.

  • Useful for Training

Training through Augmented Reality has become also effective and efficient. New hires can use AR remote assistance to go through a process as much as they can without the risk of faulting production. Managers can have more time with them as they don’t have to be present when their team member is being trained. The AR remote assistance guides them about proper techniques and provides them with insights into complex processes. 

AR assistance is also useful to connect remote workers with on-site newer technicians. They can guide them through complicated parts of the job. In this way, new employees learn the task job without any fear of making mistakes.

  • Efficient Remote Work

The most obvious benefit of AR remote assistance to Manufacturing 4.0  is working remotely. Undoubtedly working on site is advantageous, but in certain cases, remote work is of great help. On-site workers can have the help of specialists without visiting them in the actual location. In fact, if your plant is located in some distant location, you can still rely on remote assistance for help. Integrating AR remote assistance can give companies a lot of options in terms of location. They can even connect with experts throughout the world. It provides the workforce with more mobility and guarantees the best specialist advice instantly. 

  • Cost-Effective

AR-based remote assistance reduces costs in several ways. For instance, the number of personnel doing the same job can be reduced. Furthermore, low-level workers can able to do the job which needs more skills. Despite possessing the basic skills for the task, they can rely on other specialists connecting remotely for doing advanced operations. Organizations can save amount on traveling as specialist help can be available via AR remote assistance. This cost savings can also lead to efficiency as most skilled workers can work remotely without being present on the site. 


Augmented reality is a leading technology of  Industry 4.0 Solutions. Integrating the Internet of things with AR remote assistance will further expand human and machine collaboration for better results. Enterprises of Manufacturing 4.0 are benefitting from AR remote assistance in every way right from the manufacturing industry solution, training, and optimization to ensuring the worker’s well-being.

Rejig Digital is a leading provider of AR remote assistance catering to a wide range of industries from manufacturing, automobile, pharma, chemical, agriculture, FMCG, and energy, to healthcare. Our AR remote assistance service delivery is largely based on Internet of Things technology which offers a plethora of benefits to Industrial enterprises.

Augmented Reality Remote Assistance

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